The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 days from the receipt of the product or, in the case of service contracts, from the conclusion of the contract.
The buyer is obliged to keep the box and the original packaging of the product, all the accessories that accompanied it, as well as the technical file or other type of documentation, if they were delivered together with the product. The product must be returned with all these.
Also, the returned product must be returned in the original condition in which it was received, without suffering damage due to improper use. Shipping costs for returning a product will be borne by the Buyer. The amount paid upon purchase of the product will be returned to the Buyer within a maximum of 14 days from the date of return of the product.
To return a product please complete the following form: